Updated July 3, 2021
Customers licensing either the ShortAlgo or UltraAlgo products are permitted full-refunds within a 7-day period of registering for the trial, if there are any issues with the service offered, specifically once the 7-day trial concludes you will be charged the full amount outlined in the transaction "intent request". The trial program is for one-time use, if we find that a customer has registered more than once for a promotion / service, we will charge the full effective amount outlined in the intent request (*US$67) without the option for a refund and will continue to do so until the account is cancelled.
In order to receive a refund, please complete the form below and our team will be notified accordingly. Processing to your bank usually occurs within 5 days (weekends excluded).
* Price subject to change without notice