Refund
Policy
Updated July 3, 2021

Customers licensing either the ShortAlgo or UltraAlgo products are permitted full-refunds within a 7-day period of registering for the trial, if there are any issues with the service offered, specifically once the 7-day trial concludes you will be charged the full amount outlined in the transaction "intent request". The trial program is for one-time use, if we find that a customer has registered more than once for a promotion / service, we will charge the full effective amount outlined in the intent request (*US$67) without the option for a refund and will continue to do so until the account is cancelled. 

In order to receive a refund, please complete the form below and our team will be notified accordingly. Processing to your bank usually occurs within 5 days (weekends excluded).

In no instance are we required to process a refund if any of the terms of use have been breached, specifically as it relates to auto-renewal. 

* Price subject to change without notice

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